Last week I hosted 10 clients in a retreat here at the Ghost Ranch in Abiquiu, New Mexico. The location is spectacular and the set of many western movies through the years. It takes a long time to get here, and usually that includes connecting flights. And once you get to Albuquerque, it’s a two …
Feedback, while essential for growth, can be a sensitive topic, especially when addressing underperformance. It’s easy to assume that being direct is all that’s required, but the true art of feedback lies in balancing honesty with empathy. Many have been taught the “sandwich method.” That is, say something positive, then lay down the criticism, then …
Navigating the Art of Feedback: Addressing Underperformance with Care Read More »
In the world of business, we’re often reminded of the value of confidence. But what happens when that confidence becomes conditional? When our professional self-worth hangs by the thread of external validation? Welcome to the realm of Chained Confidence. Understanding Chained Confidence Imagine a chain tied to your self-belief, pulling it down with every doubt …
Unraveling the Link Between Fear and Chained Confidence Read More »
When was the last time you hesitated before making a decision because you were waiting for someone else’s approval? Or felt that pang of doubt because your ideas weren’t immediately embraced by others? If this sounds familiar, you’re not alone. Many successful professionals, despite their achievements, feel like they will be found out for being …
The Hidden Struggle: Is It Imposter Syndrome or Something Deeper? Read More »
When I was 28 years old,I was working in Silicon Valley and my boss,(Hi Arturo! )Sent me to Chile to be in charge of sales for Small and Medium Enterprises. When I got there I met my team.All Men. All Engineers. All older than me.And one of them had lobbied for my job. My quota, …
When it comes to decision-making in both our personal and professional lives, confidence plays a pivotal role. It’s not just about feeling good about ourselves; it’s about how we evaluate situations, weigh risks, and ultimately, take action. Let’s dive in a little deeper ….. Confidence impact our … Risk Perception: Those with high confidence tend to …
I don’t pick up the phone if I don’t recognize who is calling. And from a small number of friends I surveyed … they don’t either. This makes the job of an inside sales team relying on outbound dials to meet their numbers challenging … to say the least. We are hearing this challenge from …
Unanswered Calls: Cultivating Resilience in Sales Read More »
I remember my first day of work out of college. I walked through the subway station to the towering World Financial Center. I was dressed to the tee, and looked like the thousands of other workers walking to work that day. I happened to be going to Merrill Lynch. But inside I was freaking out. …
Building Confidence in a Young Workforce: A Blueprint for Employers Read More »
Raise your hand if you fear investing in your team because you worry they might leave after receiving valuable training. It’s a common concern, but I’m here to debunk that myth. Because au contraire – investing in your team can actually lead to a more loyal and engaged workforce. Which then translates into less turnover. Research consistently …
🌟 Overcoming the Fear of Investing in Your Team: Building Loyalty through Training 🌟 Read More »
As I continuously develop our workforce development programs, I came across a very interesting phenomenon that not many people talk about. It’s an area that I know I can 100% help in and am excited to have conversations around. So if you are a franchisee or franchisor … let me know if this rings true. …